This Privacy Policy explains what personal information phpun collects when you use our platform, how we use and protect that information, and what rights you have as a Filipino player. We are committed to handling your data responsibly and in line with applicable Philippine data protection law. If you have questions about any section, the FAQ page covers the most common account and data queries in plain language.
Last updated: June 2025 · Applies to all phpun accounts
When you register for a phpun account, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect identity verification documents when required to confirm your eligibility to play and to comply with Philippine anti-money laundering regulations. During normal platform use, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs to keep your account secure and to improve platform performance. When you make a deposit or withdrawal using GCash, Maya, or a Philippine bank transfer, we receive transaction reference data from your payment provider to confirm and record the transaction on your account. We may also collect information you voluntarily provide when you contact our support team, including the content of your messages and any attachments you send. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.
phpun uses the personal information we collect primarily to operate your account, process your deposits and withdrawals, verify your identity, and deliver the gaming and betting services you have signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or this privacy policy — these communications are necessary for the operation of your account and cannot be opted out of while your account is active. Your session and device data is used to detect suspicious login activity, prevent unauthorised access, and maintain the integrity of our platform for all Filipino players. We may use aggregated, anonymised data about how players use the platform to improve our game selection, payment options, and overall user experience — this data cannot be used to identify you individually. If you have opted in to receive promotional communications, we will use your contact details to send you information about relevant offers, bonuses, and platform updates; you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
phpun does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We share your data only with the limited categories of service providers who need it to help us operate the platform — these include payment processors such as GCash and Maya, identity verification service providers, and our hosting and security infrastructure partners. All third-party service providers who handle your data on our behalf are contractually required to process it only for the specific purpose we have engaged them for and to maintain appropriate security standards. We may disclose your personal information to Philippine government authorities, regulators, or law enforcement agencies where we are legally required to do so, including in connection with anti-money laundering investigations or gaming licence compliance audits. In the event that phpun undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any material change to how your data is handled as a result. We will never share your data with other online gaming operators or advertising networks.
Your personal data is stored on secure servers with access controls, encryption at rest, and regular security audits to protect against unauthorised access, disclosure, or loss. We use industry-standard transport layer security (TLS) to encrypt data transmitted between your device and our platform, so your login credentials and payment details are protected in transit. Access to personal data within phpun is restricted to staff and systems that require it to perform their specific functions, and all access is logged and monitored. We retain your account data for as long as your account is active and for the period required by applicable Philippine law after account closure — typically this includes transaction records and identity verification documents held for compliance purposes. If a security incident occurs that affects your personal data, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes required by law. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your phpun account and to enable any available account security features.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal data phpun holds about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team, and we will respond within a reasonable period as required by law. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it, and we will update our records promptly upon verification. You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes, and we will honour such objections without requiring you to provide a reason. You also have the right to request erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please contact our support team through the details available in your account dashboard.
phpun uses cookies and similar technologies to keep you logged in to your account, remember your preferences, and ensure the platform functions correctly across your browsing sessions. We also use session analytics cookies to understand how players navigate the platform so we can identify and fix usability issues — this data is aggregated and does not identify you personally. We do not use third-party advertising cookies or allow external advertising networks to place tracking technologies on our platform. You can manage cookie preferences through your browser settings; however, disabling essential cookies may affect your ability to log in or use certain platform features. Our cookies do not store your payment card details or identity document data — that information is handled exclusively through our secure payment and verification systems. By continuing to use the phpun platform after being presented with this policy, you consent to our use of cookies as described here.
phpun may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the contact details on their account. We encourage you to review this policy periodically so you are always aware of how your personal data is being handled. Continued use of the phpun platform after an updated policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes to this policy, you should stop using the platform and contact support to arrange account closure. The most current version of this Privacy Policy always supersedes any prior version and is the version that applies to your account.
Request a copy of all personal data phpun holds about your account at any time by contacting our support team.
If your registered details are inaccurate or outdated, you can request a correction and we will update our records after verification.
Where data is no longer needed for its original purpose and no legal retention obligation applies, you may request deletion of your personal data.
You can object to processing of your data for direct marketing at any time, and we will stop using it for that purpose immediately.
This Privacy Policy is our commitment to transparency — you always have the right to know what data we collect and why we collect it.
If you believe your data rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines.
If you have any questions about how phpun handles your personal data, or if you would like to exercise any of your data rights, visit the FAQ page for quick answers or contact our support team directly through your account dashboard. Ready to get started? Creating a phpun account takes under two minutes — everything runs in your phone browser with no download required.